Insurance + Innovation + Culture = Magic

Everyone on our team is responsible for the positive results we’ve had so far, and we’re just getting started. Together we can create an environment where you thrive and our customers benefit from our dedication to awesome products and service. What could be better?

Open Positions in Waltham, MA

About AP Intego

AP Intego is a leading provider of insurance solutions for small businesses, and we’re looking to transform the way small business owners buy and manage their business insurance. We’re a growing, fast-moving team dedicated to getting our customers the coverage and protection they need. Our mission is to give small business owners peace of mind so they can pursue their dreams.

About the Role

We’re looking for a UX designer who is passionate about creating seamless, intuitive, beautiful web and mobile experiences. The core platform you’ll help design is our online business insurance advice, quote, and checkout application. As a UX Designer you’ll be a key part of the idea generation process, working on a small team which takes full ownership of every aspect of the product process from strategy to the design-develop-launch-iterate cycle. Our process for designing, developing, and launching new features involves a lot of customer interaction—you’ll work directly with customers to drive continuous design improvement.

Our Ideal Candidate Will:

  • Enjoy being hands on with interaction design, visual design, prototyping and customer research
  • Obsess over details—UI consistency, user behavior, and microinteractions
  • Have experience developing wireframes and prototypes
  • Have experience with web, mobile, and responsive UI products
  • Have the ability to consider and weigh the business impact of design decisions

Qualifications:

  • 2+ years of experience on a design team working across the entire product development lifecycle and successfully shipping products
  • Experience working effectively with cross-functional teams including user research, product management, and engineering
  • Ability to present design solutions with clear, articulate rationale
  • Solid user-centered design fundamentals with information architecture, interaction design and visual design skills and the ability to quickly produce high quality deliverables across the range of disciplines
  • Proficient with Sketch, Invision, Creative Suite, HTML, CSS and modern browser technologies
  • BA/BS/BFA or equivalent industry experience
  • Portfolio showcasing examples of product design work

About AP Intego Insurance Group

AP Intego is one of the fastest growing insurance agencies in the country!  We are looking for a hard-working individual to join our team and help us accomplish our mission of combining insurance know-how, innovative technology and world-class service to delight our customers.  We are committed to providing our employees great pay & benefits, and a chance to contribute meaningfully to a growing company in an exciting industry.

Summary:

We are looking for a motivated, hands-on Senior Accountant to join our finance team in our Waltham, MA office.  Reporting to the Director of Finance and Administration, the successful candidate will have responsibility for various aspects of the Finance function.

Primary Responsibilities:

  • Analyze accounts receivable and accounts payable
  • Record and track fixed assets
  • Process payroll and maintain benefits
  • Prepare and manage client & carrier policy reconciliation reports
  • Perform month-end close process, including balance sheet and income statement analysis, accruals, allocations, journal entries
  • Assist in preparation of the annual budget
  • Assist with the year-end external audit
  • Maintain electronic files and documents accurately in accordance with company policy
  • Support Management with various ad hoc projects

Skills / Qualifications:

  • Bachelor’s degree in Accounting
  • 3+ years of experience in public accounting or equivalent private industry experience
  • Strong technical GAAP foundation
  • Advanced Excel skills
  • Proficient with Word, PowerPoint
  • Highest standards of business ethics, honesty, and personal integrity
  • Ability to multitask and adapt to changing priorities
  • Able to use their own initiative and work independently
  • Proactive problem solver
  • Dependable with strong work ethic and commitment to quality and accuracy
  • Must maintain extremely high level of confidentiality

Bonus Points:

  • Experience with EPIC (Applied Software)

What We Offer:

  • Industry competitive salary + end of year bonus based on company profit and individual performance
  • 401k plus employer match, health, dental, life and disability insurance

Entrepreneurial environment where suits are discouraged!

Job Functions

ABOUT AP INTEGO INSURANCE GROUP

AP Intego Insurance Group — one of the fastest growing insurance companies in the country — is looking for an innovative, bright, motivated and hard-working individual to join our team to help us accomplish our mission of combining insurance know-how, innovative technology and world-class service to delight our customers.  We are committed to providing our employees great pay & benefits, and a chance to contribute meaningfully to a growing company in an exciting industry.

JOB SUMMARY

As part of a newly formed product team, your overall responsibilities will be to build our commercial underwriting team. Your responsibilities are focused on helping develop and implement various programs aimed toward serving the small business marketplace.  You will partner with an industry leading software development team to create innovative ways to deliver an amazing insurance buying experience to customers.  As part of a growing, dynamic company you will “wear many hats” helping with a variety of tasks including assisting clients with questions or issues related to their insurance, working with (re)insurance companies, working with claims handlers, assisting with systems implementations and other tasks as they arise.

On an as needed basis, you may also participate in various projects as we develop the best ways to scale for growth. To achieve your goals, you’ll collaborate daily with team members in sales, our service center, and product/system development.

Phase 1 (Immediate responsibilities):

 

  • The primary function is the production of an underwriting profit through the effective development and maintenance of quality business consistent with the overall business plan objectives
  • Aid in the development, implementation and adherence to underwriting guidelines, policies and procedures
  • Develop pricing in accordance with risk analysis and company filings
  • Underwriting new and renewal business, pricing accounts to ensure a profitable book
  • Review certificates of insurance for accuracy, noting deficiencies and requesting revisions as necessary
  • Approve or decline endorsement requests according to internal and company guidelines
  • Ensure products are compliant with existing rules, regulations, and company filings
  • Travel to retail agent’s office and service center as required
  • Participate in claims review meetings as necessary and assess claim trends
  • Assessing the key risk details needed for pricing a risk to ensure a minimalistic and streamlined customer quoting experience

 

Phase 2 (in 8 -12 months):

  • Work with the Program Manager and Product Manager to develop a strategy for the rolling out of current and additional products in new markets
  • Monitor the actions of competitors and rating bureaus that impact our insurance operations
  • Evaluate business results and market trends to improve product profitability
  • Review profitability drivers on a state-by-state basis and adjust product guidelines and pricing accordingly
  • Identify areas of opportunity to improve growth, profit, and diversification

 

SKILLS/QUALIFICATIONS

  • Bachelor’s degree or appropriate insurance designation required
  • Knowledge and experience in workers compensation, commercial multi-line underwriting and rating, as well as current knowledge of the insurance industry
  • At least 5 years of commercial underwriting experience with 2 years of Worker’s Compensation underwriting
  • Demonstrated skill in risk analysis, negotiation, loss models, and proposing terms and pricing.
  • Maintain necessary licenses to produce business
  • Recognize new trends and developments to the insurance industry and be able to incorporate into strategies
  • Must be able to understand and analyze necessary components of insurance policies. Ability to understand client’s needs and have knowledge of the risk profiles associated
  • Ability to develop, foster, and maintain an excellent working relationships
  • Leadership and team skills a must
  • Excellent written and verbal skills are required
  • Capability of conducting quantitative analysis (SQL, SAS or equivalent knowledge preferred)

 

BONUS POINTS

  • A passion for technology
  • A view that our industry is ripe for innovation
  • A desire to work in a dynamic, entrepreneurial environment

 

WE OFFER

  • Industry competitive salary + end of year bonus based on company profit and individual performance
  • 401k plus Employer match, health, dental, life, and disability insurance
  • The opportunity to work on a great team in a vibrant, entrepreneurial environment where suits are discouraged!
  • Opportunities for advancement and a chance to develop and expand your knowledge of the insurance industry

Open Positions in Fairport, NY

Job Summary

Provides advanced service and technical product support to our internal and external clients. Possess advanced commercial insurance knowledge for the products and services offered by AP Intego. Mitigates risk, and exposure through accurate recording keeping and timely resolution for our carriers and clients.     

Skills & Qualifications

  • Current Property & Casualty License
  • Bachelors/Associates degree
  • Solving insurance needs for P&C commercial lines insurance policies for current clients/policyholders. Minimum 3 years experience. 
  • Identify any gaps in coverage to ensure client has proper coverage.
  • Maintains and expands knowledge of commercial lines of business; Workers’ Compensation, Business Insurance, General Liability to support  AP Intego product offerings.
  • Detail orientation in everything you do: there is a lot of customer and policy information flying by you – having a keen eye here is essential
  • Fearless in a fast paced environment and able to work on multiple tasks at once
  • Personal standard for excellence:  a demonstrated capacity to produce work with few/no errors
  • Customer focus; ability to deliver delightful service and fix the occasional customer issues with grace
  • Problem solving and drive to do what it takes to keep the customer happy
  • Ability to prioritize competing demands and manage time effectively
  • Positive “can do” attitude and a desire to contribute to a growing, energetic work environment
  • Experience and comfort using a variety of software tools from Microsoft Outlook, Word and Excel to Google docs/office, to policy management and accounting systems
  • Comfort working with technology and a general familiarity with a variety of functional web systems
  • Excellent verbal and written communication skills

We Offer

  • Industry competitive salary + end of year bonus based on company profit and individual performance
  • 401k plus Employer match, health, dental, life and disability insurance.
  • The opportunity to work on a great team in a vibrant, entrepreneurial environment where suits are discouraged!
  • Opportunities for advancement, and a chance to develop and expand your knowledge of the insurance industry.

About AP Intego

AP Intego — one of the fastest growing insurance agencies in the country — is looking for a bright, motivated and hard-working individual to join our team to help us accomplish our mission of combining insurance know-how, innovative technology and world-class service to delight our customers.  We are committed to providing our employees great pay & benefits, and a chance to contribute meaningfully to a growing company in an exciting industry.

The purpose of the is role is to have a dedicated account manager responsible for renewal and retention of a premier book of Property & Casualty business.   Extensive industry knowledge required to support each client throughout their policy term.

Our ideal candidate will:

  • Achieve company and individual revenue targets through customer retention and account rounding.
  • Be responsible for retention target associated with book of business.
  • Manage the lifecycle of each policyholder, and annually renew existing clients.
  • Increase revenue through ancillary product attachment
  • Maintains and fosters customer relationships, including carriers, payroll partners, State Funds, alternative markets, to ensure prompt and efficient service to their assigned book of business.
  • Meets and/or exceeds established productivity and quality standards.
  • Performs annual needs analysis for each client.
  • Assists in the establishment of policies and implements all policies and procedures relating to the workflow of the assigned team to ensure timely and accurate service.
  • Maintains compliance with state, federal and insurance carrier guidelines, as well as standards set forth by AP Intego and its partners.
  • Researches and proposes enhancements to existing products’ operational processes to create efficiencies and maintain individual service standards.
  • Partners with internal departments to facilitate all back end processing for customer support.
  • Performs other duties as assigned.

Qualifications:

  • Bachelor degree; BA or BS in business, finance, accounting, insurance or other related field.
  • NYS Property & Casualty License
  • Self-motivated individual to go above and beyond.
  • Three – Five years of industry experience
  • Meticulous attention to detail
  • Ability to manage a book of business while achieving retention and revenue targets.
  • Strong communication and presentation skills
  • Strong knowledge in Microsoft Office products: Excel, PowerPoint and other internal applications.
  • Willingness to learn multiple systems
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