Next + AP Intego FAQ
Q: Why did we choose to join forces with NEXT Insurance?
A: There’s one overarching reason why we chose to be acquired by NEXT: our companies share both the same passion for helping small businesses thrive, and the same goal of bringing technology to bear on the commercial insurance industry. Combining our long experience in Pay As You Go products with NEXT’s innovations have allowed us to further streamline how small businesses shop for, buy and pay for products that help insure their businesses, their employees, their assets, and their livelihoods.
Q: Who is NEXT Insurance?
A: NEXT Insurance is transforming small business insurance with simple, digital and affordable coverage. NEXT Insurance offers policies that are easy to buy in under 10 minutes and provides 24/7 access to customized certificates of insurance, account services, and more, with no extra fees. Revolutionizing a historically complicated industry, NEXT Insurance uses AI and machine learning to simplify the insurance purchasing process and drive down premium costs. Founded in 2016, the company is headquartered in Palo Alto, California. They’ve received a total of $881 million in venture capital funding, and been recognized by Forbes Fintech 50, JMP Securities InsurTech 50 and Forbes Best StartUp Employers. For more information, visit NextInsurance.com. Stay up to date on the latest with NEXT Insurance on Twitter, LinkedIn, Facebook, and their blog.
Q: I’m an AP Intego customer. Is there anything I need to do now?
A: Nope! Coverage, accounts, and billing will all remain as they are, and there’s no paperwork or anything else that current AP Intego customers need to do because of this change. We are still your agent and you should continue to contact us for anything you need.
Q: How will AP Intego customers benefit?
A: Great question! The most immediate benefit is that we’ve added NEXT as a carrier partner, and that means a new, competitive, digital option for general liability, commercial auto, workers’ comp, and many other types of coverage. Customers can take advantage of NEXT’s best-in-class, customized buying experience, as well as their online customer service and claims help.
And in the future, you can expect to see…
- A more streamlined Pay As You Go experience
- Flexible billing on a broader range of coverage types
- More customizable policies at great prices
- More types of coverage available for online purchase
- More digital self-service capabilities (but also access to our world-class agents and customer support)
Q: I’m an AP Intego partner. Is there anything we need to do now?
A: Nope, there’s nothing you need to do (or do differently) for now. If you have specific questions about the terms of our partnership, please contact our Partner Development team.
Q: How will partners benefit?
A: We’re glad you asked! In the months ahead you can expect to see:
- Added and expanded insurance markets for your customers, leading to higher attach and conversion rates
- More customizable coverage options, at great prices
- Accelerated product innovation, such as more options for buying and binding coverage completely online, and expanded online self-service capabilities
- Flexible billing options for your customers across a greater range of products
- Continued access to multiple carriers for choice in coverage for customers
Q: I’m an accountant with clients who work with AP Intego. Is there anything I, or they, need to do now?
A: Nope, there’s nothing you need to do (or do differently) for now, and the same for your clients. If you have specific questions, please contact our Partner Development team.
Q: I’m a partner (or accountant). What should I say to our mutual clients who may have questions?
A: We’ve sent out emails to all our current customers notifying them about the acquisition and the name change to NEXT. If they have specific questions about their coverage or billing, you can direct them to contact our customer support team through our customer dashboard.
Q: Will you continue to work with your current carriers?
A: Yes. We’ll retain our current partnerships with leading US small business insurance carriers, and continue to offer (more!) choice to our customers.